Quality Overview
Customer Satisfaction
Commitment to Quality Program
Quality Standardization
Quality Process
Stage One
Stage Two
Additional Testing
At Fortunedorp International Limited, we are dedicated to customer satisfaction in every step of the distribution cycle, with special emphasis on providing only quality electronic components to our valued customers.
We understand how important it is to our customers to have quality product delivered on time, meeting their packaging and labeling specifications. Our “Commitment to Quality Program” has been implemented across the global locations of Fortunedorp to ensure that our customers’ high quality standards are met with each transaction.
Fortunedorp’s “Commitment to Quality Program” is a holistic approach to quality electronic component assurance that begins with our vendor qualification process.
All Fortunedorp vendors are continually evaluated and rated based on the quality of past orders, quality certifications (i.e. ISO 9001), industry references, and audits conducted by Fortunedorp’s Quality Team. Our “Commitment to Quality Program” is continually improved as new standards are created and we develop new strategies to better serve our customers.
Fortunedorp International Limited is an executor of IDEA, the Independent Distributor of Electronics Association; a nonprofit trade association representing quality and ethically oriented independent distributors promoting quality standards, promoting education and ensuring customer satisfaction.
By the promotion of standards with IDEA we are actively engaged with the independent distribution industry to encourage effective quality assurance procedures and standards for the entire open market.
As we continually improve our “Commitment to Quality Program,” we demonstrate our commitment to our customers’ satisfaction and increase trust in the reliability of the open market. If you have any questions about Fortunedorp’s Commitment to Quality please contact quality@fortunedorp.com
This inspection stage ensures all relevant inspection criteria is documented and available for both the 1st and 2nd inspection stages.
Components are inspected and verified for:
• Quantity
• Manufacturer part number
• MFG
• Date codes
• Lot codes
• ROHS & MSL
• Physical conditions inspections
• Packaging
• Barcode verifications
Performed by Senior Quality inspectors
• Verification of first stage inspection
• High power microscopy is utilized to verify original markings and to examine for evidence of non-conformances
• Counterfeit inspections
• Dimensional inspections of components
• Electrical testing to verify out of circuit values on capacitors
• Top ink mark permanency testing
• Acetone testing for evidence of remarking/resurfacing
• Digital photo documentation
• Utilization of IDEA/ERAI resources
Fortunedorp International Limited has well established, long term partnerships with industry trusted and respected testing facilities to provide higher level testing of components including:
• Decapsulation
• Xray
• XRF
• Solder testing
• EDX/EDS
• CSAM
• Electrical testing
Fortunedorp International Limited is committed to achieving complete customer satisfaction by maintaining optimal quality processes and procedures based on our ISO 9001-2008, IDEA-STD-1010-A & ESD-S2020-2007 standards in order to supply quality electronic components to our customers. We are dedicated to the continual evaluation and improvement of our quality management system, keeping up to date with the latest technologies, certifications and standards.
Electronic component and material inspections are vital to our quality management system.
Fortunedorp International Limited has adopted and incorporated the IDEA 1010-A standard in our inspection process. This process includes a 72 point, two stage inspection process while incorporating a 100% visual inspection on incoming materials. All visual inspections are performed by IDEA-ICE-3000 certified inspectors. Fortunedorp enforces strict policies for ESD and MSD procedures within the inspection environment.